This blog summarises the main findings of my recent work in stakeholder engagement. It highlights opportunities to improve the quality of professional engagement practice. Stakeholder engagement is a critical organisation competency and is becoming increasingly important for business, government and NGOs.
Continue reading “Stakeholder Engagement practice in South Africa”
We are well into the New Year!
It’s a good time to review your stakeholder engagement plan, before it gets too busy.
Some pointers to help you: Continue reading “Quick, before the New Year disappears!”
King IV is right on the button! In a time of global political and economic volatility and governments scrambling to balance the socio-economic imbalances of the country. Stakeholder negligence by an organisation may result in the impairment of its licence to operate [LTO]. Once an organisation is labelled with a MustFall hashtag, it loses value and its Licence to Operate. Continue reading “Stakeholder Engagement and King IV”
We have all read the stakeholder engagement section in annual integrated reports. Very boring, aren’t they? They look like they have all been written by the same person. It is so obvious that they have been composed to meet a compliance requirement rather than to communicate real knowledge about stakeholder engagement activities and achievements in support of business imperatives.
The following questions will help you assess the quality of stakeholder engagement reporting: Continue reading “The 9 things to look for in the Stakeholder Engagement section in an Integrated Report.”
Yes, that’s right. Nobody is irrational. That includes #FeesMustFall, Vuwani, Brexit, Trump supporters, ISIS, and the list goes on. None of these folks are irrational. In spite of all the indignant spoutings we see on social and news media.
I’ve got your attention now, haven’t I?
Continue reading “Nobody is Irrational!”
Your stakeholders will determine your future.
Yes, think about it for a moment.
You may have the strongest balance sheet, and the brightest management team and an amazing array of products and services, but if your stakeholders are disengaged; your organisation will spiral down.
Continue reading “Your Stakeholders will determine your Future.”
The term ‘stakeholder engagement’ has crept into everyday usage. The concept is described by two multi-syllable words, which makes a complex concept even more complex.
Some folks see it as a function within public relations. Others see it part of communications; others see it as part of corporate social responsibility [another tirade of multi-syllable words!] Continue reading “What is Stakeholder Engagement?”
Stakeholder engagement and trust building are terms we see frequently in the media and in company reports. Many organisations however, have a linear, action list, approach to stakeholder engagement: they have a list of stakeholders, each with an “issue” against them, and a timeline by when this must be ‘resolved’. They also confuse business goals with engagement objectives. Continue reading “One Question for South African CEOs”
I really feel for non-executive directors, be they lead, independent; or listed or non-listed! They face a raft of challenges. These challenges fall awkwardly under a barrage of different headings: regulation, ethics, environment, law, competition, compliance, social investment, commercial sustainability, etc., the list goes on. Continue reading “The dilemma of the non-executive director”
The 2016 Local Government Elections are taking place next week. I see posters in our suburb proclaiming three candidates for my local ward. I know nothing about any one of them and they certainly know nothing about me. Continue reading “The 2016 Local Government Elections”